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Terms & Conditions

 

 

Please Read Carefully.

Reservations Agreement

Deposit / Acceptance

A $200.00 per person non-refundable deposit is required to initiate any arrangements. This deposit forms part of your final payment.  Payment of the deposit constitutes acceptance of all terms listed in this agreement. Should you cancel your arrangements, the deposit will be retained to offset our consultation time & communications charges.

Final Payment

  • Full payment is due 60 days prior to departure. Some products/suppliers may require earlier payment and you will be advised of this. Prices are subject to change until this office has received full payment.
  • Payment for airfares can be made by the following credit cards: Visa & MasterCard only. Charge card payments require certain information.
  • Payment for the land arrangements must be by Cash/Check/Money Order
  • Important notice: All prices quoted reflect a 4% discount for purchases made with cash/check. There are no discounts given for purchases made by credit card.

Late Bookings

We are pleased to make your bookings at any time. However, reservation requests made within 21 days of departure are subject to a $50.00 per booking "rush" charge, in addition to the courier overnight delivery fees, in order to expedite processing and ensure prompt receipt of tour documents. Reservation arrangements for less than 7 nights require a booking fee of $50 per person.

Consultation

If you require individual consultations (answers to questions, logistics, assistance with itinerary planning, in-depth dining, or any other advice & information) and prefer to book, or have already booked, your own arrangements, time will be billed at the rate of $100 per hour with a 2 hour minimum, payable in advance.

Amendment / Revisons

After initial proposal/quote, no amendments will be made until a deposit is received.

After confirmation of your itinerary, should any changes to the program be required, each change will be billed at minimum of $35.00 per change to cover alteration & communication costs.  Many of the suppliers we use have amendment fees also and these apply on top of PDC fees.  
Amendments made after documents have been issued will incur a $150.00 fee to cover courier costs, communication costs and additional time to co-ordinate the changes.
Once travel commences, should you decrease the number of nights originally booked at any hotel, for any reason, no refund will be made and an administration fee will be charged to cover alteration/communications costs.
It is advisable to check with us before any amendments or changes are made.

Cancellation Fees

If you must cancel, please note that deposits and modification fees are not refundable.

  • Within 55 days of departure full deposit plus supplier charges that may be levied.
  • 54-35 days prior to departure 35% of full payment
  • 34-21 days prior to departure 50% of full payment
  • 20-8 days prior to departure 65% of full payment
  • 7 day or less 100% of full booking value.
  • The applicable Airlines airfares rules and cancellation fees apply if purchased. These will be assessed at the time of cancellation.
  • In addition, any cancellation charges by hotels, resorts, islands, tour companies invloved with your vacation may also be levied.
  • Special cancellation conditions apply to all Cruises, Island Resorts, Charter Aircraft, Rail and Guided Walks, and special event periods such as New Years Eve and Christmas. Details on request.
  • It is advisable to check with us before any cancellations are made. Cancellations must be received in Writing.
  • Setting up your tour is a complicated procedure, as is canceling the arrangements if you decide not to travel.    Passengers are strongly advised to purchase comprehensive travel insurance.

Travel Insurance

Travel Insurance and trip cancellation insurance is strongly recommended and advised.

Visit www.travelex-insurance.com for more details.

Preparation

Each individual tour price includes charges for research, itinerary preparation and planning, currency transfer and booking procedures and the service of the local tour operators representing Pacifc Destination Center throughout the Pacific. In each case the quoted cost represents a complete package price and an itemization of individual component costs will not be rendered under any circumstances.

Refunds

No refund will be available once travel has commenced in respect of tours, accommodation, meals or any other services not utilized or voluntarily unavailed.  In all cases, will be subject to any cancellation charges imposed by the local ground operators and our administration fee of $35.00 per person.

Prices

The prices quoted are based on upon current tariffs and exchange rates, and are subject to adjustment without prior notification in the event of changes therein. Increases due to adjustment of airfares, or international currency fluctuations, new or increased taxes will be passed on to the passenger in all cases, provided said increases are advised to the passenger prior to the commencement of the tour. Once full payment has been received, quoted prices are guaranteed. We recommend you make full payment at your earliest convenience to protect against any increases in costs.

Not Included in the Price: Items of a personal nature such as telephone calls, beverages, meals not specified, laundry, tips, baggage handling, passport or visa fees, airport departure taxes, fuel surcharges levied by suppliers, excess baggage charges, optional sightseeing, or any other service unless specifically indicated as included.

Passports/Visas: A passport valid for six months beyond date of travel is required for entry into all South Pacific countries. U.S. Citizens visiting Australia must have an entry visa or Electronic Travel Authority.    For Papua New Guinea visas are issued on arrival. Other nationalities must check with respective consulates.  It is solely the passenger’s responsibility to ensure that all documents needed are complete and current.

Airfares and Tickets: Most airfares used are based on Advance Purchase Excursion Fares and are subject to applicable cancellation penalties, and the rules and regulations filed by each airline. Any deviation from the set itinerary may affect the airfare. Any change in airline dates, routing or stops after the air ticket is written requiring ticket reissuance will be assessed a minimum $450 change fee plus any change and cancellation fees charged by the airlines. IATAN or ATC airline carriers are not to be held responsible for any act or omission or event during the time the passengers are not on board their planes or conveyances. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the tour passenger. Any or all transportation companies mentioned shall have or incur no responsibility for liability to any traveler aside from their liability as common carriers.

Responsibilities: Pacific Destination Center, their agents and/or suppliers of service pursuant to in connection with these tours arrangements act only as an agent of the suppliers in making arrangements for any and all services and does not assume any liability whatsoever for injury, damage, death, loss accident or delay to person or property due to any act of default of any hotels, carrier, restaurants, company or person rendering any of the services included in the tours, or by force majeure. We cannot assume any responsibility for flight delays, cancellations or missed connections and are not liable for any expenses or consequences resulting therefrom. Such expenses shall be borne by the client. Further, no responsibilities are accepted for any cancellations, delays, price increases or other alterations to your tour caused by circumstances beyond our immediate control including but not limited to sickness, injury, quarantine, disease, weather conditions, natural disasters, war or threat of war, riots, terrorist activity, strikes, airport closure, delays or changes in air or other services, pilferage, monetary crisis or any other reasons beyond our control. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and the tour passenger. Pacific Destination Center shall accept no responsibility for damage or loss of passenger's luggage or personal effects. We reserve the right to change itineraries or hotels from those listed at any time or for any reason. We reserve the right to withdraw any tour should such conditions warrant it. In such instances Pacific Destination Center will immediately notify passengers and offer an alternative of comparable standard or refund full amount paid us.

CST Registration # 2023415-40
Registration as a seller of travel does not constitute approval by the State of California.

Revised - 10/24/07

Pacific Destination Center
"We Customize the South Pacific"
18685 Main Street #622
Huntington Beach, CA 92648
Phone: (714) 960-4011 | (800) 227-5317
Fax: (714) 960-4678 | Email:
sales@pacific-destinations.com
created by kwwd Copyright © 2007 Pacific Destination Center. All Rights Reserved.